Your rights, always honored.

Adopted by the Pennsylvania Dental Association in 1998:

• You have a right to see the dentist every time you receive dental treatment.
• You have a right to ask about treatment alternatives and to be told, in language you can understand, the advantages and disadvantages of each.
• You have a right to know the education and training of your dentist and the dental team.
• You have a right to know in advance the type and expected cost of treatment.
• You have a right to expect dental team members to use appropriate infection and sterilization controls.
• You have a right to ask your dentist to explain all the treatment options, regardless of coverage or cost.
• You have a right to be treated in a professional and ethical manner by your dentist and dental team.
• You should have a right to schedule an appointment with the dentist of your choice.

We’ve extended those rights to other areas we believe are just as important:

• You have a right to decide which options to take on your treatment plan without any pressure.
• You have a right to decide on the dentist who will perform your treatment plan without any pressure or resistance.
• You have a right to access your dental records upon request, and receive them within a reasonable period of time.
• You have a right to receive assistance in submitting dental insurance claims to help ease your financial burden.
• You have a right to receive timely service for any corrections required for our work, and receive such service at no charge (with a few exceptions).